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our Scrub DNC help videos.
Q. Why is Scrub DNC software superior to other scrubbing methods?
In short, simplicity. Our products are the easiest to use. They
do not require any complicated setup, knowledge of databases, or list formatting
structure. Simply choose your lists and press scrub!
Q. How large of a list can the Scrub DNC family of products?
A. In theory, there is no maximum size to the lists they can handle. Our software
is capable of scrubbing against the full global NWDNC list (62 million numbers at
time of writing) as well as all current state lists and in-house lists.
Q. With my current scrubbing method, I can't scrub my list because the phone
numbers have dashes in them, while my DNC list doesn't. Can the Scrub DNC software
handle phone numbers in different formats?
Yes. Scrub DNC can compare lists even if the numbers are in
different formats. The following formats are supported: 3145551234, 314.555.1234,
314-555-1234, 314 555-1234, (314)555-1234, (314) 555-1234, 314,5551234, 314/555-1234.
Q. My phone numbers have non-standard separators in them (ex: 636%282%7300).
Will that effect how Scrub DNC cleans my list?
Scrub DNC is designed to work with and handle non-standard characters
in your lists. However, for best results, please clean your list of any non-standard
characters (see list of supported phone formats above).
Q. How long does the Scrub DNC software take to scrub a list?
Scrubbing times will very depending on the number of call lists
and NDC lists being scrubbed and how clean the lists are.
Q. What if I accidentally call a number on the DNC list?
A lawyer should be contacted for all legal advise. For your
convenience, Scrub DNC outputs scrubbing logs so that you can verify that you acted
in good faith as well as, if Scrub DNC was properly used, the telemarketer may fall
under the "Safe Harbor" protection as outlined by the FTC in this document
Q. How often do I need to have my lists re-scrubbed against the NWDNC?
The National DNC requires you to rescrub your list every 30
days to maintain a current status. However, state regulations may vary, please
consult the official state websites.
By downloading software from the ScrubDNC.NET web site, you agree to use the software
as it was intended by The Joseph Company. This trial version is limited to scrub
a maximum of 300 records at a time for 14 days. Scrub DNC Pro must be registered
to continue usage after the trial period. This program may not be redistributed
without express consent of the authors. No returns allowed on registered
software. Once software is purchased a registration key will be issued. A key*
is good for one installation on one computer.
If you have other questions concerning Scrub DNC or would like to purchase Scrub
DNC, please call us at 636.282.7300